Refund Policy

CLOVER CONSTRUCTION SERVICES, INC. values transparency regarding construction service fees, consulting charges, project coordination costs, and refund procedures. This policy governs all financial transactions related to our construction and contracting services.

1. Professional Service Payments

Payments for construction services, renovation projects, specialty contracting, and related professional services are governed by individually negotiated and signed project agreements and contracts. All payment terms, schedules, and conditions are detailed in the applicable service agreement.

2. Refund Eligibility

Refund eligibility may vary depending on:

• Current project status at time of request
• Amount of work completed or in progress
• Operational costs already incurred
• Scheduling commitments made on behalf of the client
• Services already rendered
• Timing of cancellation relative to project milestones

3. Project Cancellations

Clients requesting project cancellations must provide written notice to CLOVER CONSTRUCTION SERVICES, INC. Clients may remain responsible for:

• Administrative and processing fees
• Planning and design expenses incurred
• Consultation charges
• Subcontractor coordination costs already committed
• Material procurement costs where applicable
• Operational expenses already incurred prior to cancellation

4. Partial or Pro-Rated Refunds

Where applicable and as outlined in the governing project agreement, partial or pro-rated refunds may be issued based on the percentage of work completed, services delivered, and operational costs incurred up to the date of cancellation.

5. Non-Refundable Fees

Certain fees may be non-refundable where permitted by applicable law, including but not limited to:

• Administrative and processing fees
• Initial consultation charges
• Scheduling and mobilization costs
• Material preparation and procurement expenses
• Permit and filing fees paid on behalf of the client
• Subcontractor cancellation fees passed through

6. Refund Processing

Approved refunds will be processed using the original payment method where possible. Processing times may vary and can require several business days depending on financial institutions, payment processors, and applicable contractual review periods.

7. Billing Questions

Customers with questions about billing, charges, or invoices should contact our office promptly. We are committed to resolving billing concerns in a fair and transparent manner. Disputed charges should be reported in writing within 30 days of the invoice date.

8. No Guarantee of Refunds

Refund approvals are not guaranteed and remain subject to the terms of signed project agreements, project status at time of request, completed services, operational reviews, and applicable Michigan law. Each refund request will be evaluated individually based on the specific circumstances of the project.

9. Contact Information

For billing questions or refund requests, please contact us in writing: